fg66e's Privacy Policy
Your personal data is very important to us. This policy explains in detail how fg66e collects, uses, and protects your information.
This Privacy Policy ("Policy") applies to the fg66e platform and all related services. By using our website or registering an account, you are considered to have agreed to this policy. We place the highest importance on your privacy and are committed to keeping your information secure.
1. Data Collection — What We Collect
fg66e aims to maintain a safe and transparent relationship with you. We therefore collect only the information necessary to operate our services properly. The categories of that information are described below:
1.1 Information You Provide Directly
Information you personally provide when you open an account or use our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Address and national identity card details (for identity verification)
- Financial transaction details (related to bKash, Nagad, Rocket, or bank transfers)
1.2 Automatically Collected Information
When you browse our website, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Time spent on the platform and pages visited
- Cookies and local storage data
- Referral source (where you came from)
1.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may sometimes verify information with the help of approved third parties. Information received in this way is also covered by this policy.
2. Purpose of Data Use
fg66e uses your information for the following purposes:
2.1 Account & Service Management
- Creating, verifying, and managing accounts
- Ensuring login and security
- Processing deposits, withdrawals, and other financial transactions
- Maintaining accurate gaming history and balance
2.2 Customer Support
When you seek support through our 24/7 live chat or email, the information needed to resolve your issue is used. Our support team provides service in both Bengali and English.
2.3 Security & Fraud Prevention
- Detecting unauthorized access to accounts
- Monitoring suspicious transactions
- Preventing attempts to open multiple accounts
- Enforcing our responsible gaming policy
2.4 Service Improvement
By analyzing your usage patterns, we improve the experience on the platform. This analysis is always aggregate and not personally identifiable.
2.5 Communication & Notifications
Your contact information is used to send important account-related notifications, transaction confirmations, and security alerts.
3. Cookies & Tracking Technologies
fg66e uses cookies and similar technologies that enhance your browsing experience and keep the platform running smoothly.
3.1 Essential Cookies
These cookies are essential for the platform's basic functions — such as maintaining login sessions, secure payment processing, and detecting fraudulent activity. Disabling these cookies will prevent the platform from working properly.
3.2 Performance & Analytics Cookies
These cookies help us understand how users are using our site. The data collected is used in aggregated and anonymous form.
3.3 Preference Cookies
These cookies remember your language preference and other settings so you do not have to set them up again each time.
Cookie Control: You can disable cookies at any time from your browser settings. However, this may limit some functionality of the platform.
4. Data Sharing & Disclosure
fg66e does not sell your personal data to third parties. However, information may be shared on a limited basis in the specific circumstances below:
4.1 Service Providers
We use trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and managing technical infrastructure. These partners receive only the information necessary for their specific task and are bound by strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations. In such cases, we will make every effort to notify you in advance where possible.
4.3 Business Changes
In the event of a merger, acquisition, or asset sale, your information may be transferred. You will be notified in a timely manner before any such change.
4.4 Prevention of Security Threats
Information may be shared with relevant authorities if a serious threat to a person's life, safety, or property arises.
5. Data Security Measures
fg66e has implemented industry-standard technical and organizational measures to ensure the security of your information.
5.1 Technical Security
- All data transmission secured through SSL (Secure Socket Layer) encryption
- Passwords stored with a strong hashing algorithm — no one can view them directly
- Financial data protected with end-to-end encryption
- Regular security audits and updates are carried out
- Automated monitoring systems are in place to detect suspicious activity
5.2 Access Controls
Only employees for whom access to your personal data is essential to their work can access it. All employees are bound by strict confidentiality agreements and receive regular security training.
5.3 Data Retention & Deletion
Your information is retained only for as long as necessary to provide services or to meet legal obligations. After an account is closed, data is securely deleted within a defined timeframe.
In the event of a data breach: If a data breach occurs, fg66e will notify affected users as quickly as possible in accordance with applicable law and will take remedial action.
6. Your Rights & Choices
You have the following rights over your personal data. Contact our support team to exercise these rights.
6.1 Right to Access
You may request to see what information we hold about you. We will provide that information within a reasonable time.
6.2 Right to Rectification
If any of your information is incomplete or incorrect, you may request a correction. Many details can be updated directly from your account settings.
6.3 Right to Erasure
In certain circumstances, you may request the deletion of your personal data. However, data retained to meet legal or regulatory obligations may be exempt.
6.4 Right to Object to Processing
You may object to the use of your data for marketing communications or profiling. Once we receive your request, we will stop the relevant processing.
6.5 Right to Data Portability
You may request to receive the data we hold about you in a structured, commonly used format.
7. Children & Age Restrictions
fg66e services are intended for users aged 21 and above only. We do not knowingly collect information from minors. If we become aware that a minor has opened an account, we will immediately close that account and arrange for the associated data to be deleted.
If you become aware that a minor is using our platform, please notify our customer support team.
8. International Data Transfers
Our servers and service providers may be located in various countries. Where data is transferred outside Bangladesh, we ensure that appropriate safeguards are in place — through contractual terms, encryption, or industry-standard protection frameworks.
9. Third-Party Sites & Links
Our platform may sometimes reference third-party services. These third parties have their own privacy policies, and fg66e is not responsible for how they handle data. It is your responsibility to read the relevant policy before using any third-party site.
10. Changes to This Policy
This privacy policy may be updated as our services and legal environment change over time. When any significant change is made, we will:
- Update the "Last Updated" date at the top of this page
- Send a notification to your registered email
- Display a clear notice on the platform
If you continue using the platform after a change, this will be considered your agreement to the updated policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact our customer support team. Our support team is available seven days a week, 24 hours a day, in Bengali and English.
Responsible Gaming: fg66e is committed to ensuring a safe and responsible gaming environment. Detailed guidelines are available on our Responsible Gaming page.